Transactional and Day-to-Day Support

While executing transactions in Workday® sounds like an easy task, the volume of transactions for an organization and the minor complexities of the processes can be burdensome for an internal team.

Whether a full-time or part-time need, Filament employees are available to support day-to-day Workday® operations; executing employee and organizational transactions, annual processes, and handling Tier 1 internal support for access issues, navigational requests, system inquiries, and minor break-fix items.

Tenant Clean Up

Reports that haven’t been run in years or shared incorrectly, too many/not enough notifications, orphaned organizations and structures, duplicate and unnecessary pre-hires, etc. our team can help remove clutter from the tenant.

HRIS/IT Team Member Backfill

Dealing with an extended open position on the team, or not sure of the internal volume to necessitate a full time body, Filament can supplement that role for your team.

Additionally, Implementation is always more work than expected-this pulls the HR/IT team away from their day jobs and leaves a hole in your operations. We can support more in the implementation process to ease the burden on the internal team.

Integration Monitoring and Maintenance

A company’s integration landscape is always growing and evolving – there is a constant need for new integrations and integration adjustments due to internal changes, API updates, vendor requirements, etc. Our team can monitor the entire integration landscape to ensure all connections are running smoothly and complete the necessary updates or builds when they are not.

Support and Staffing Solutions for Successful Workday® Operations

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